Customers are eligible for exchanging other jewellery within 10 days of the purchase made in case you wish to change. Returns made beyond this time limit will not be encouraged.
Note: The returned item must be unworn, unwashed, undamaged and unused by the customer.
It is very unlikely that you are not happy with the purchase, you can send it back carefully to the address
Queens Jewel Emporium, 286, 1st Floor, Cross cut road, opp to PSR silks, Peranaidu layout. Ram Nagar, Gandhipuram, Tamil Nadu 641012.
Also, mail us to shop@queens.com mentioning the "return of the order" Followed by the reason of the order cancellation with the tracking number. We will exchange with a new item for the same or higher value.