Welcome to Queens Jewel Emporium and Queens Almirah!

We're so glad you're here. When you use our website or place an order with us, you agree to the terms mentioned below. These are set in place to ensure clarity and fairness for everyone who shops with us.

Online Store Use

 By using our site, you confirm that you’re of legal age or have permission from a guardian. Please don’t use our site for anything illegal or harmful. Any misuse will lead to immediate service termination.

 General Terms

 We may refuse service if necessary. This can be due to technical glitches, unauthorized orders, disrespectful or harassing customer behavior, etc. Please note that while your credit card information is always encrypted, other data shared with us (such as your email, shipping details, etc.) may pass through multiple networks in unencrypted form due to technical requirements. Rest assured, we strive to keep your information secure at all stages. Don’t copy or reuse our website content without permission.

Information Accuracy

                We do our best to keep everything on our website up-to-date and accurate. However, sometimes errors or outdated info may slip through. Please don’t rely solely on the site content for decision-making — always cross-check or reach out to us if something feels unclear. From time to time, we may update product details, pricing, or other information without prior notice. It’s your responsibility to stay informed of any changes by reviewing the site regularly.

Products & Display

                Some of our exclusive pieces are available only through our website and may have limited availability. Returns or exchanges on such items will follow our Return & Exchange Policy. We make every effort to present our sarees and jewellery as true to life as possible, especially when it comes to colors and textures. However, the way a product appears on your screen might differ slightly depending on your display settings. We may, at our discretion, limit the sale of certain products to specific regions or individuals. We also reserve the right to restrict quantities, update product details, or discontinue items as needed.

Billing & Account Information

                We may limit or cancel orders at our discretion, especially if they appear duplicated or made for reselling. If we make changes to your order, we’ll try to notify you using the contact details you provided. Please ensure all your billing, shipping, and payment info is accurate and up to date, so we can process your order smoothly.

Third-Party Links & Tools

                Our website may include tools or services from other providers, such as payment gateways. We don’t endorse or guarantee anything on those platforms and aren’t responsible for issues arising from their use. These are offered “as is” — we don’t control or take responsibility for how they function. Use them at your own risk, and make sure you agree with the third party's terms before using them. Future updates or new features will also fall under these terms.

Comments & Feedback

If you send us ideas, feedback, or ubmissions, you allow us to use them freely, with no obligation to pay, credit, or reply. We may remove any content we find offensive or in violation of others' rights. You’re responsible for what you post. Please avoid using false identities, infringing on others’ rights, or posting anything harmful or illegal.

Personal Information

                At Queens , we deeply value your privacy. Any personal information you share—like your name, contact
details, or payment info—is collected only to complete your orders or enhance your shopping experience. We never sell or share your data with third parties
without your consent, and all transactions are secured with industry-standard encryption.

Errors & Updates

                We may occasionally have errors or outdated info on our site(e.g., pricing, product details). We reserve the right to fix these or cancel orders at any time without prior notice.

Indemnity

You agree to protect and hold us, Queens, and our team harmless from any claims or costs arising from your breach of these terms or misuse of the site.

Changes to Terms

We may update these terms anytime. It’s your responsibility to check for updates. Continued use of our site means you accept any changes.

Contact

If you have questions, WhatsApp our customer care number on +91 9344231396. ( Please note they shall respond to
your message only during our working hours, 10:30 am to 7 pm IST. Sunday customer care does not operate. After you drop a message our support executive shall reach you within 24 hours

Website Hosting

Our e-commerce website is hosted
by Shopify, which provides us with the platform to sell our products and
services. The website domain is www.queensjewellery.in.